Back to Solutions
🏥

Healthcare Scheduling & Patient Communication

Streamline patient scheduling, reduce no-shows, and handle routine non-clinical inquiries with AI.

✓ 14-day free trial   ✓ No credit card required

Always-on
AI coverage
Pilot
Current program stage
Guided
Setup support
Human
Handoff ready

Key Features for Healthcare

Appointment Booking

Let patients book appointments whenever it fits their schedule via text or web.

Reminder System

Automated reminders keep patients on schedule and flag no-shows for human follow-up.

Insurance Verification

Pre-visit insurance checks save front desk time.

Prescription Refills

Handle routine refill requests automatically.

Common Use Cases

Appointment schedulingInsurance questionsPrescription refillsLab results inquiriesOffice hours/locationProvider availability

Available AI Agents

Scheduling Agent

Handles all appointment bookings and changes

Reminder Bot

Sends confirmations and reduces no-shows

Triage Assistant

Helps patients determine urgency of care needed

Billing Support

Answers insurance and billing questions

Clinics testing Inteliworks like that every conversation has an audit trail and can escalate to staff whenever needed.
Inteliworks Pilot Program
Healthcare cohort feedback

Frequently Asked Questions

Is it HIPAA compliant?

No — and we would rather tell you that than find out later. We are not currently a HIPAA-compliant vendor and we do not have a Business Associate Agreement in place. The agents are scoped to scheduling, hours, directions and general billing questions, and they are designed not to collect clinical detail. If your use case requires a BAA, tell us and we will answer in writing rather than on a web page.

Can it integrate with my EHR?

Not out of the box today. EHR integrations are scoped per deployment — ask us what is connected before you assume yours is, and we will give you a straight answer.

What about patient privacy?

Requests are processed by third-party AI providers, so do not put protected health information into this system. We do not have vendor agreements in place covering PHI. The agents are scoped to non-clinical questions for exactly this reason.

Ready to Transform Your Healthcare Business?

Start your free 14-day pilot and measure impact with real customer conversations.