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AI Customer Support for Online Stores

Handle product questions, order tracking, and returns automatically. Scale support without scaling headcount.

✓ 14-day free trial   ✓ No credit card required

Always-on
AI coverage
Pilot
Current program stage
Guided
Setup support
Human
Handoff ready

Key Features for E-commerce

Product Recommendations

Help customers find the perfect product with AI guidance.

Order Tracking

Instant order status updates without human intervention.

Returns & Exchanges

Process return requests and generate labels automatically.

Size & Fit Guides

Help customers choose the right size with smart recommendations.

Common Use Cases

Product questionsOrder statusReturn requestsSize recommendationsStock availabilityShipping info

Available AI Agents

Product Advisor

Helps customers find and compare products

Order Support

Handles tracking, changes, and cancellations

Returns Agent

Processes returns and exchanges

Pre-sale Support

Answers questions to help close sales

D2C brands in our early access program have the AI covering repetitive order questions so humans can focus on VIP customers.
Inteliworks Pilot Program
E-commerce cohort feedback

Frequently Asked Questions

Does it work with Shopify?

Yes! We have native integrations with Shopify, WooCommerce, BigCommerce, and most e-commerce platforms.

Can it process refunds?

The AI can initiate refunds and returns, with approval workflows for your team as needed.

How does it know my products?

We sync with your product catalog automatically and the AI learns your inventory, pricing, and policies.

Ready to Transform Your E-commerce Business?

Start your free 14-day pilot and measure impact with real customer conversations.