We publish direct inboxes so you can reach the right person instantly. Expect a same-day reply during US business hours and within 24 hours otherwise.
Questions about pricing, pilots, or partner workflows. Typical response time: same business day (often within 4 business hours).
Active customers and beta users can reach us via Slack or email. We document every ticket in Linear.
Report a vulnerability, request a DPA, or coordinate a security review. PGP available on request.
Not sure where to start? Send us a note and we will route it internally.
Response expectations
Sales & support messages are acknowledged the same business day—usually within four hours—while security disclosures route to our on-call engineer immediately for a response with mitigation steps inside one business day.